Senior Cloud Operations Engineer

Who You’ll Work With

As a Modern Operations Senior Cloud Engineer, you will play a pivotal role in supporting scalable and resilient cloud-based infrastructure with minimal oversight and direction. You will be part of the development of cutting-edge operations strategies that ensure the continuous delivery, security, and performance of enterprise Cloud Platforms. This role requires a blend of hands-on technical expertise, strategic thinking, and leadership to drive innovation, mentoring and excellence within the IT operations team including working onsite with customers and your team 2-3 days per week.

What You’ll Do

• Support and manage enterprise cloud platforms, including onboarding and integration of new workloads and services
• Drive infrastructure automation, standardisation, cost optimisation, and right‑sizing across cloud environments
• Design, build, and maintain CI/CD pipelines for both infrastructure and application deployments
• Configure, manage, and troubleshoot cloud networking (VPC/VNet, routing, security, VPNs, load balancing)
• Lead monitoring, incident response, and ITSM processes, including change/release management, SLAs, and escalation handling
• Implement cloud security best practices (IAM, network security, encryption, compliance) and support performance, scalability, and
• continuous improvement initiatives
• Mentor engineers and coordinate third‑party vendors/support, acting as a key technical escalation point and ensuring effective issue resolution.

What You’ll Bring

• Strong cloud engineering and DevOps expertise across AWS, Azure, and GCP, including CI/CD, automation, and infrastructure-as-code
• Clear communicator able to engage effectively with both technical and non-technical stakeholders
• Proven problem-solving capability across complex cloud, infrastructure, and performance challenges
• Strong stakeholder management skills, balancing competing priorities and delivery demands
• Continuous improvement mindset focused on enhancing processes, tooling, performance, and reliability
• Advanced analytical capability across capacity planning, cost optimisation, performance tuning, and monitoring insights
• Collaborative team player with mentorship experience and solid ITSM knowledge, including hands-on use of platforms (e.g.
• ServiceNow, Freshservice, Jira Service Management) and production support operations

About Us

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.

Slalom is an equal opportunity employer and welcomes all qualified applicants. Slalom does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis protected by applicable law.

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